1. Accepted Payment Methods
Krown Kicks offers fast, secure, and convenient checkout options powered by Shopify:
· Credit & Debit Cards: Visa, Mastercard, American Express (Amex), Discover, JCB, Diners Club.
· Express Digital Wallets: Shop Pay, Apple Pay, Google Pay.
2. Currency
All prices are processed in USD (or your selected local currency at checkout). Your card issuer may apply standard conversion rates if your account uses another currency.
3. Payment Processing & Security
Transactions are protected with 256-bit SSL encryption and PCI-DSS Level 1 compliant gateways. Krown Kicks never stores your full card number or CVV code on our servers.
4. Billing Information & Fraud Prevention
Your billing name and address must match your card issuer's records. Orders flagged by automated fraud checks may require brief verification prior to dispatch.
5. Failed or Declined Payments
If a payment is declined, verify your card details and billing postcode, try Shop Pay or Apple Pay, or contact your bank to authorize international online purchases.
6. Taxes & Refunds
Applicable sales taxes or VAT are calculated transparently at checkout based on your shipping destination. Approved refunds are always returned directly to the original payment method used at purchase within 10 business days.
7. Payment Support & Contact Us
If you have any questions regarding billing, charges, or payment security, please contact:
Krown Kicks
Registered Business Address: 60 Ercall Close, Birmingham, B23 7TJ, United Kingdom
Email: support@krownkicks.com
Phone: +44 7486 016950
Business Hours: Monday – Friday | 09:00 AM – 05:00 PM (GMT/BST)