Shipping policy

1. Shipping Locations

Krown Kicks currently ships internationally to customers in the United States, United Kingdom, Canada, and Australia.

2. Order Processing & Daily Cut-Off Time

· Processing Days: Monday – Friday (excluding UK public holidays and weekends).

· Daily Order Cut-Off Time: 03:00 PM (GMT/BST). Orders placed after this cut-off begin processing on the next business day.

· Handling Time: All orders undergo a multi-point quality check and are dispatched within 1–2 business days.

3. Shipping Options, Delivery Estimates & Rates

Estimated delivery times include both handling time and international transit time:

 

4. Shipping Carriers

· United Kingdom: Royal Mail, DPD UK, Evri, DHL Express.

· United States: USPS, UPS, FedEx, DHL eCommerce.

· Canada: Canada Post, UPS.

· Australia: Australia Post, DHL Express, FedEx Australia.

5. Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow 24–72 hours for carrier tracking scans to update while parcels clear international customs transit.

6. Customs, Duties & Taxes

Applicable checkout taxes are displayed at checkout. Any additional local import duties or customs fees imposed by destination authorities are the responsibility of the recipient unless otherwise stated.

7. Delivery Issues, Address Changes & Cancellations

Please ensure your shipping address is accurate at checkout. Address changes or order cancellations must be requested immediately; once an order is processed or in transit, it cannot be modified or canceled. For lost or delayed parcels, contact us:

Krown Kicks
Registered Business Address: 60 Ercall Close, Birmingham, B23 7TJ, United Kingdom
Email: support@krownkicks.com
Phone: +44 7486 016950
Business Hours: Monday – Friday | 09:00 AM – 05:00 PM (GMT/BST)